I walked out of the room and was faced with disrespectful behavior...voice raising and critical attitude for no apparent reason....It made me glad I can look forward to the publishing of your book! I am starting to chalk this type of behavior up to "Not following instructions" based on the instruction to "Treat others with respect and kindness."
You could either call it "Not Following Instructions," or you could call it "Not Disagreeing Appropriately." Either way would work for a corrective teaching. However, I try to teach to "Not Disagreeing Appropriately" whenever possible, because this skill is SO essential for adult success and doesn't seem to get address as many times as following instructions does. Looks like you are getting the hang of things. Keep up the consistency!
Keep Swimming ~Nicholeen